Crisis Communication: 5 Steps

Crisis communication is vital to any business in difficult times. The businesses that communicate with their customers early on usually win more loyalty and are able to offer reassurance. But it’s also important to understand what your customers are looking for...

Managing a Remote Team: 9 Tips

I’ve been managing a remote team since I founded my business 7 years ago. We now have a network of over 150 freelancers, who work everywhere from Cape Town to Croydon, Bristol to Bali. While the Coronavirus situation has forced most people to work totally differently,...